Trion Jade 2 Electric Shower

Triton Jade 2 Electric Shower
For a complete list of Triton Jade 2 spare parts please visit www.showerdoc.com

FAQ

Water is too cold

If the water is completely cold then you may have a faulty thermal cut out (TCO). A fault TCO will have no continuity across the two terminals- the black part on top of the heating can. Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.

The TCO is a safety device designed to cut power to the heating elements if the water over heats.

See video:

If there is some heat it may be a faulty element in the heating tank. You can check them with a multimeter; you should get a reading of between 12 and 18 ohms.

If you have power to the elements and no heat it's likely the elements; no power to the elements then it's probably a micro switch.

If you don't have a multimeter you can purchase one online here: www.showerdoc.com

Apart from helping diagnose your shower they are useful for checking other appliances, fuses and batteries.

Water leaking from the stabiliser valve

It's not an uncommon fault. The stabiliser valve will have to be replaced. A replacement part can be purchased online from here: www.showerdoc.com

Water is too hot

First check that the main water valve coming into the house is fully open. Then check that any valves to the shower are also open.

If these valves are not fully open then there may not be enough water getting to your shower.

Make sure that the shower head is clean and clear and that the hose isn't kinked. The hose may look fine externally but may have collapsed internally.

The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.

A rough check is to remove the shower head, the temperature control to fully hot and take a note of the water flow. Then turn the shower to full cold. If there isn't much of a difference between the two flows then you may have a faulty flow valve.

A spare flow valve may be purchased online here: www.showerdoc.com

Water dripping from shower head

It maybe a faulty solenoid valve. You can test it with a multimeter. You should get a reading of at least k3.5 ohms across the two terminals while in its failed state. Any less and you need a replacement valve.

If there is power getting to the solenoid and it is not operating then there is a good chance it is faulty.

This video is intended as a rough guide and does not apply to every shower: www.youtube.com/watch?v=NzJjzWqxesc

If you don't have access to a multimeter you can purchase one online here: www.showerdoc.com

Apart from helping you diagnose your shower they are really useful for checking other appliances, fuses and batteries.